Legal

Privacy Policy

Effective 17 September 2026 · Last updated 17 September 2026

1. Who We Are

Signtral Technologies Private Limited ("Signtral", "we", "us" or "our") provides digital-screen advertising, campaign management, proof-of-play reporting, creative production, social-media promotion and related technology services. This Privacy Policy applies to www.signtral.in, Signtral customer and partner portals, enquiry and support channels, and services that link to or reference this policy.

2. Information We Collect

Information you provide

• Contact details such as your name, business email address, phone number and city.
• Business information such as company or brand name, business category, campaign requirements and preferred advertising locations.
• Enquiry, demo-booking and support information, including messages you send to us.
• Account and profile information used to provide access to customer or partner portals.
• Advertising materials such as logos, images, videos, reels, captions, offers, brand guidelines and campaign instructions.
• Billing, subscription and transaction-related records necessary to administer a service or maintain business records.

Information generated through our services

• Subscribed screens, campaign schedules, slot assignments and campaign status.
• Proof-of-play records, playback counts, verification information, reports and campaign analytics.
• Creative-library activity, uploaded media, moderation status and asset assignments.
• Account activity and support history reasonably necessary to operate, secure and troubleshoot our services.

Technical information

When you access our website or portals, our systems and service providers may process technical information such as IP address, browser and device information, access time, pages or features used, authentication events, error logs and security information.

3. How We Use Information

We use information only for legitimate business, service, security and legal purposes, including to:

• Respond to enquiries, demo requests and customer-support questions.
• Create and administer customer, brand and partner accounts.
• Plan, schedule, deliver and manage digital-screen and social-media campaigns.
• Produce, adapt, review and publish advertising creatives where requested.
• Provide proof-of-play, playback reporting, campaign analytics and service updates.
• Process subscriptions, billing, payments and business records.
• Operate, maintain, secure and improve our website, portals and advertising platform.
• Prevent fraud, misuse, unauthorised access and other security incidents.
• Comply with applicable legal, accounting, regulatory and contractual obligations.

4. Social Media and Promotional Campaigns

Some Signtral services may include or support promotion through third-party platforms such as Instagram, Facebook or Meta advertising services. For an authorised campaign, we may use approved creative content, campaign objectives, location or audience preferences and performance information to set up, manage, monitor or report on the promotion.

Third-party platforms process information under their own terms and privacy policies. Signtral does not control those independent privacy practices. Unless expressly agreed in writing, Signtral does not guarantee a fixed number of views, impressions, engagements, enquiries, leads or sales from third-party platforms.

5. How We Share Information

We do not disclose personal information unnecessarily. We may share information where reasonably required to deliver or protect our services, including with:

• Hosting, cloud, software, security and technology providers.
• Digital-signage, content-delivery and screen-management service providers.
• Advertising and social-media platforms used for an authorised campaign.
• Venue, screen and operational partners where necessary to deliver a booked campaign.
• Payment, accounting, legal and other professional service providers.
• Contractors supporting approved creative, production or operational work.
• Government, regulatory or law-enforcement authorities where disclosure is required by applicable law.

We may also disclose information where reasonably necessary to protect Signtral, our customers, partners or users from fraud, security threats, misuse or unlawful activity.

6. Customer Creatives and Content Responsibility

Customers are responsible for ensuring that materials supplied to Signtral are accurate, lawful and authorised for use. Please do not provide photographs, videos, personal information, trademarks, copyrighted material or other third-party content unless you have the necessary rights, permissions or lawful basis to use and provide that material.

Signtral may reject, suspend or remove content that reasonably appears unlawful, misleading, infringing, unsafe, inappropriate or inconsistent with our service requirements.

7. Cookies and Similar Technologies

Our website, portals and technology providers may use cookies, local storage or similar technologies for essential functionality, authentication, security, preferences and performance. If Signtral introduces non-essential analytics, advertising or tracking technologies that require consent under applicable law, we will implement an appropriate notice or consent mechanism.

You may be able to restrict or delete cookies through your browser settings. Some website or portal features may not function correctly if essential cookies are disabled.

8. Data Security

We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include authentication, access controls, restricted administrative access, security monitoring and appropriate operational safeguards.

No internet transmission, website or electronic storage system can be guaranteed to be completely secure. Users should use strong passwords, protect login credentials and notify us promptly if they suspect unauthorised account access.

9. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain campaign and proof-of-play records, administer accounts, meet contractual obligations, resolve disputes, protect our legal interests and comply with applicable legal, accounting or regulatory requirements.

Retention periods may vary by information type and service. When information is no longer reasonably required, we may delete, anonymise or securely archive it, subject to applicable law and legitimate record-keeping requirements.

10. Your Privacy Choices and Rights

Subject to applicable law, you may contact Signtral to request access to, correction of or updating of personal information associated with you. You may also request deletion where legally applicable, withdraw consent where processing is based on consent, or raise a privacy concern.

We may need to verify your identity before acting on a request. Certain information may be retained where required for legal, contractual, security, fraud-prevention or legitimate record-keeping purposes.

11. Children's Privacy

Signtral's services are designed for businesses and authorised business representatives, not for children. We do not knowingly seek to collect personal information directly from children through our business services. If we become aware that information has been collected inappropriately, we will take reasonable steps to address it.

12. Third-Party Websites and Services

Our website or services may link to or interact with independent third-party websites, social-media platforms, payment services or technology providers. Their privacy and security practices are governed by their own policies. Signtral is not responsible for the privacy practices or content of independent third-party services.

13. Business Transfers

If Signtral is involved in a merger, acquisition, financing, restructuring, sale of assets or similar corporate transaction, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our products, screen network, portals, social-media services, technology or legal obligations evolve. The latest version will be published on our website with an updated "Last Updated" date. Where required, material changes may also be communicated through appropriate channels.

15. Applicable Law

This Privacy Policy and Signtral's handling of personal information are subject to applicable laws and regulations of India, including applicable data-protection and information-technology requirements as they come into force and apply to Signtral.

16. Contact and Privacy Requests

For privacy questions, requests, corrections or concerns: Signtral Technologies Private Limited · Hyderabad, Telangana, India · info@signtral.in · www.signtral.in